Knowledge Base/FAQs

Important note about Facebook games

Rixty Customer Service July 01, 2011

To All Facebook Users:

Effective July 1st, 2011, Facebook began enforcing a policy that requires games on the Facebook platform to process payments through Facebook Credits. As a result, publishers have been forced to stop accepting Rixty and other prepaid payment products. We have updated our supported games list to reflect these changes.

Before redeeming a RixtyCode for your favorite Facebook game, please do the following:

  1. Find the game's non-Facebook site on MySpace, or search for it with Google, Bing or another search engine.
  2. Go to the game’s other site (if available) and spend using Rixty there.

We sincerely apologize for any inconvenience this may cause. Please know that this development does not alter our mission of providing users of all ages with a no-fee, secure payment method for their favorite entertainment. Rixty is still accepted by over 1,000 of the top games and digital content sites -- including new downloadable PC & Mac games -- and we are adding more all the time. Please visit our game search page for a searchable list.

Sincerely,
- The Rixty Team

 

STANDALONE SITES

The following games have standalone websites where you can connect with Facebook and play your game. As of November 2012, you can use Rixty to pay at these sites, but the situation can change anytime. Please verify that Rixty is usable in the game before obtaining your PIN, voucher or card.

To see instructions for each game, visit our game search page.  And if you encounter any other games with off-Facebook websites, please let us know!

 

 
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